Updated 14 may 2025
This Prohibited Use Policy ("Policy") supplements the Wittify.ai Terms of Service (Terms of Service) and governs your access to and use of Wittify.ai's Services, including any Input you provide and Output you create. It applies to all use—direct or indirect—of our website, platform, APIs, SDKs, Voice Agents, and Text Agents (collectively, the Services), as well as any attempt to engage in such use. Capitalised but undefined terms have the meanings given in the Terms of Service.
1 Prohibited Uses
1.1 Protect Children
Do not use the Services to:
•Create, distribute, or promote sexually explicit material involving minors, or facilitate exploitation or sexualisation of children in any form.
•Produce age-inappropriate content that targets minors and promotes sexual material, graphic violence, obscenity, or other mature themes.
•Facilitate or promote child abuse, exploitation, bullying, or harassment.
1.2 Comply With the Law
Do not use the Services to:
•Infringe or misappropriate intellectual-property or privacy rights.
•Violate data-protection laws or harvest personal data without authorisation.
•Facilitate transactions involving illegal goods or services (e.g., weapons, drugs, human trafficking, counterfeit items).
1.3 Safeguard Well-Being
Do not use the Services to:
•Advertise or provide regulated drugs, medical devices, or controlled substances without prior written approval.
•Provide tailored professional advice (financial, legal, medical, psychological) without (i)qualified human review of the Output and (ii) clear disclosure of AI use and its limitations.
•Enable real-money gambling, payday lending, or other high-risk financial services.
•Conduct high-stakes automated decision-making that affects individuals’ fundamental rights or well-being.
1.4 Avoid Fraud & Abuse
Do not use the Services to:
•Manipulate, deceive, or defraud others, including phishing or financial scams.
•Evade product guardrails (e.g., voice CAPTCHA) or probe the system for vulnerabilities.
•Send spam or conduct unauthorised robocalling.
1.5 No Harmful Impersonation
Do not use the Services to:
•Without that person’s consent or legal right.
•In a manner that harasses, defames, or harms that person.
•With intent to deceive others about whether the content is AI-generated.
1.6 Elections & Civic Integrity
Do not use the Services to:
•Engage in voter suppression, misinformation, or disruption of civic processes.
•Impersonate political candidates or elected officials.
•Conduct political campaigning, fundraising, or micro-targeted persuasion related to elections.
1.7 Network & Security
Do not use the Services to:
•Gain unauthorised access to systems or disrupt critical infrastructure.
•Develop or distribute malware, spyware, or surveillance technology.
1.8 Violence, Hate, Harassment
Do not use the Services to:
•Create or distribute violent or extremist content, or material celebrating terrorism.
•Promote discrimination, hateful conduct, or harassment based on protected characteristics.
•Encourage self-harm or the harassment of others.
•Spread medical misinformation or content denying established facts.
•Note: This restriction does not apply to purely fictional contexts (e.g., a novel or game) or bona-fide news reporting.
1.9 Respect Wittify.ai’s Purpose & IP
Do not:
•Use the free tier for commercial purposes.
•Resell, rent, or sublicense the Services or Output without our written permission.
•Use Output from any sound-effects or voice library on a standalone basis.
•Scrape data from the Services, reverse-engineer code or models, bypass access controls, or develop competing AI models with our Services or Output.
•Offer a B2B2B or B2B2C service that passes our Services on to end-users on more permissive terms.
•Make the Services available to Government Entities without prior written consent.
•Target children under 13 (or under 18 without parental consent) with any solution powered by our Services.
•Solicit Wittify.ai employees or manipulate credits, tokens, or accounts for unwarranted benefit.
2 Additional Requirements
1. Disclosure Organisations using Wittify.ai to power conversational agents must clearly inform end-users that they are interacting with AI, not a human.
2. Human-in-the-Loop Where professional advice is offered (finance, legal, medical), a qualified human must review AI Output before it reaches the user.
3 Enforcement
We enforce this Policy at our sole discretion. We use automated systems, human review, and user reports to detect violations. If you violate this Policy, Wittify.ai may remove offending material, suspend or terminate your account, and, where necessary, cooperate with law-enforcement.
Report suspected abuse to abuse@wittify.ai.
4 Complaints Handling
If you believe your account or content was actioned in error, contact appeals@wittify.ai.
5 Updates to This Policy
We may update this Policy periodically. Significant changes will be communicated in advance oras required by law. Refer to the “Last updated” date above to see the most recent revision.
Thank you for helping keep Wittify.ai a safe and trustworthy platform.
Wittify.ai is a pioneering AI company specializing in the development of AI agents and applications aimed at automating and streamlining customer engagement activities and processes across various industries. Our mission is to empower businesses by enhancing their customer experience operational efficiency and enabling innovation through intelligent automation.
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